Terms and Conditions
Welcome to Supremex. Please read our guidelines carefully.
Document Info
Effective Date: January 2025
1. Introduction to Supremex
Welcome to Supremex. These terms and conditions outline the rules and regulations for the use of our website, located at supremex.au. By accessing this website we assume you accept these terms and conditions. Do not continue to use Supremex if you do not agree to take all of the terms and conditions stated on this page. We are a registered business operating in Australia.
2. Our Products
Our smartwatches are designed with precision and style. We strive to display the colours and images of our products as accurately as possible. However, actual colours may vary depending on your monitor or screen. We reserve the right to modify product specifications at any time without prior notice to ensure the best quality for our customers.
3. Pricing and Payment
All prices are listed in Australian Dollars (AUD). We accept various payment methods including major credit cards and digital payment providers. By providing your payment information, you confirm that you are authorized to use the payment method. We take security seriously and use industry standard encryption to protect your data.
4. Shipping and Delivery
We offer shipping across Australia. Shipping times are estimated and begin from the date of dispatch rather than the date of order. We are not liable for any delays caused by third party shipping services. You will receive a tracking number once your order has been shipped so you can monitor your package.
5. Returns and Refunds
We want you to be completely satisfied with your smartwatch. If you receive a defective or damaged item, please contact our support team immediately. We offer returns in accordance with Australian Consumer Law. This includes refunds for products that are faulty or not as described. Change of mind returns may be accepted provided the product is in its original packaging and unused.
6. Your Account
You are responsible for maintaining the confidentiality of your account details. You agree to accept responsibility for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify us immediately. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
7. Privacy Policy
We respect your privacy and are committed to protecting your personal data. Our Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our smartwatches. By using Supremex, you consent to the data practices described in our policy.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Australia. You irrevocably submit to the exclusive jurisdiction of the courts in that state or location. Any disputes arising from the use of this website will be resolved under Australian law.